FAQ

Our Return Policy


If you are not completely satisfied with your purchase, please have a receipt to get a full refund. Merchandise credit will be offered for items returned without a receipt, as long as the item is in good condition.




KA ORA Product Info


-Proudly made in New England working together with 6 other small businesses. -Hand embossed using traditional jewelry making techniques. -Made with the best (locally) sourced jeweler’s brass plated pure silver. -Seamless design with 6mm width or ¼” and available in small, medium, or large for comfort. -Have a distinguished sound when you stack the KA ORA bangles.




KA ORA Return Policy


Please check merchandise upon receipt. Returned items must be new, unworn, and undamaged to be eligible for exchange. If you are not satisfied with the bracelets in your order, contact us within 3 business days of receiving your order by phone or to email. All returns must have prior authorization. You will be able to exchange for items of equal value. Shipping and handling charges for returns and exchanges are the buyer’s responsibility and are not refundable. A restocking fee of 10% will be applied to request for exchanges. KA ORA is not responsible for any lost or damaged materials that you resend. All custom orders are not returnable.




How to Clean Your KA ORA Bracelet


Use a clean microfiber cloth and either water or silver polish. We’ve found Goddard’s products work the best.